Get in Touch

We're here to answer your questions

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Visit Us

127 Petal Grove Avenue
Brisbane, QLD 4000
Australia

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Email

[email protected]

We respond within 24 hours

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Working Hours

Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM

Questions About Our Services?

Whether you're looking for regular grooming, need boarding during a trip, or want to explore training options, we're happy to discuss what would work best for your pet.

Feel free to visit during business hours—no appointment needed for inquiries. If you'd like to tour our facility before booking, just let us know and we'll arrange a walkthrough.

Contact us

Find Us

📍 127 Petal Grove Avenue, Brisbane, QLD 4000, Australia

Located in the heart of Brisbane, easily accessible with parking available

Common Questions

Do I need to book in advance?

We recommend booking grooming and training sessions at least a week ahead. Boarding should be booked earlier during peak holiday periods. Daycare can often accommodate same-day requests.

What should I bring for boarding?

We provide food, bedding, and toys, but you're welcome to bring familiar items from home. Any medications should come with clear instructions. Vaccination records are required.

Can I visit during boarding?

We find visits can sometimes unsettle pets who've just adjusted to their routine. However, we provide regular photo updates and you can call anytime for status reports.

What if my pet has special needs?

We work with animals of all temperaments and medical needs. Let us know during booking so we can prepare appropriately and ensure proper accommodations.

Emergency Situations

For urgent matters outside business hours, please contact your local emergency veterinary service. We are not a veterinary facility and cannot provide emergency medical care.