Terms of Use

Agreement to Terms

By accessing or using the fabled-shadow website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our services.

Services Description

fabled-shadow provides professional animal care services including grooming, boarding, training, wellness programs, daycare, and transportation. All services are subject to availability and acceptance by our team.

Booking and Reservations

When you book a service through our website:

• Your booking request is subject to confirmation by our team
• You must provide accurate information about yourself and your pet
• You agree to our cancellation and rescheduling policies
• Payment terms will be communicated during the booking confirmation

Service Requirements

To use our services, you must:

• Provide current vaccination records for your pet
• Disclose any behavioral issues or medical conditions
• Ensure your pet is in suitable health for the selected service
• Comply with our facility rules and staff instructions

Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a fee. Emergency situations will be handled on a case-by-case basis.

Liability and Responsibilities

While we take every precaution to ensure the safety and wellbeing of animals in our care:

• We are not liable for pre-existing health conditions that manifest during service
• We maintain insurance coverage as required by law
• You are responsible for providing accurate health and behavioral information
• We reserve the right to seek emergency veterinary care if necessary, at the owner's expense

Acceptable Use

You agree not to:

• Misuse our website or services
• Provide false information during booking
• Engage in abusive behavior toward staff or other clients
• Use our services for illegal purposes

Pricing and Payment

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Payment is due at the time of service unless otherwise arranged. We accept various payment methods as indicated during booking.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of fabled-shadow and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.

Photography and Media

We may take photographs or videos of pets in our care for internal records or promotional purposes. If you do not consent to this, please inform us in writing.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We may also update these Terms of Use periodically.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

Limitation of Liability

To the fullest extent permitted by law, fabled-shadow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless fabled-shadow from any claims, damages, or expenses arising from your breach of these Terms of Use or misuse of our services.

Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Queensland.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Contact Information

For questions about these Terms of Use, contact us at:

Email: [email protected]
Address: 127 Petal Grove Avenue, Brisbane, QLD 4000, Australia